On-Premise Policy
| Major Version | Every 6 months |
| Minor Version | Every quarter |
| Bug Fixes & Patches | When required |
Release Process
- Preview / Beta version - During QA testing
- GA Version released
- On-premise version published on the support center
- Customers can download and upgrade
- Contact support for help with upgrade the environment or any of its components
SaaS Policy
| Major Version | Every 6 months |
| Minor Version | Every quarter |
| Bug Fixes & Patches | When requires |
Release Process
- Preview / Beta version - During QA testing
- GA Version released
- SaaS Version is announced to SaaS customers
- SaaS Customers are contacted and schedule a date for upgrade
Important Note: The upgrade is performed by the SDO team with minimal downtime (~1 minute)